Frequently Asked Questions
Our posters are available in various sizes, ranging from small to large formats. The specific dimensions for each poster can be found on the individual product page.
Printed on barrier coated poster paper for superb quality art substrate. Our poster paper is a smooth, bright white, all-purpose high quality paper with a matte finish.
Our Frames are made from the finest quality materials with the highest levels of craftsmanship. All are handmade by Guild recognised framers, crafted using high-quality wood,
milled with simple clean lines and presented with a satin finish.
• Custom mount, cut perfectly to your image
• Delivered ready for hanging
• Choice of colours
UK and EU orders are typically delivered within 2-5 working days.
US and Asia deliveries and the rest of the world 7-10 working days.
Our engineering and manufacturing facilities are located in the UK, US and mainland Europe and we distribute products globally.
Our hybrid fulfilment model combines in-house production with outsourced manufacturing. In addition to our production facilities in the USA, UK and mainland Europe, we also work with more than 50 manufacturing partners in over 10 countries.
See our returns page here
See our returns page here
All prints are robustly packaged.
Although there are minor differences between individual labs packaging standards, the following typical approach is consistent.
Photographic prints are flat-packed in individual, white-label packets.
Our unframed fine art prints are hand rolled in protective tissue paper and then shipped in extra thick cardboard tubes, unless they are 15x20cm and being delivered in the UK, or A4 or smaller and being delivered in mainland Europe (in which case they are shipped in thick cardboard envelopes)..
All framed and canvas prints are wrapped in a protective sleeve with individual plastic or cardboard guards added to each corner. Additional cardboard is secured over the print surface to minimise the risk of breakages or transit damage. Each print is then shipped in a heavy duty cardboard box.
The packaging standards have been refined many times, over many years and it is now extremely rare for breakages or damage to occur. On those rare occasions when incidents do happen we strive to ensure that your collection and replacement are organised immediately and shipped back out on a priority service without any fuss.
Tracking availability varies and will depend on the country, product type and shipping method, that have been selected with your order. Generally budget shipping is untracked and express is tracked (you can check the shipping service when you place the order).
To track your order we provide you with an email and tracking link when your product ships.
We accept all major Credit and Debit Cards
Yes! We have just begun to make bespoke wall art from YOUR favourite movie scenes. To learn more, click HERE
Some of them are yes! Others are digital art designed to give the aesthetic of a given paint style
